Salesforce and MuleSoft Platforms to Drive Business Transformations
GS Lab’s Salesforce and MuleSoft Expertise combined with 15+ years of product engineering experience helps us build first of its kind of solutions with real business relevance for our customers.
We help business use Salesforce as a core digital transformation platform for engagement with customers, partners, and employees and MuleSoft as an integration platform to improve customer experience and enable business transformations. With the help of the Salesforce platform, we help our customers to:
- Implement digital engagement applications like sales, service and community cloud at scale
- Rapid prototyping of digital solutions on Lightning, Visualforce & Apex, Salesforce1, and Salesforce IoT platforms
- Find new ways to integrate within business systems with MuleSoft (Integration Platform) implementation and custom development expertise
- Find new ways to enhance connected customer experience with Salesforce IoT expertise
- Extract meaning from data through Data Science expertise

We Enable Business Transformations By
Transforming Sales
- Bring visibility in end-to-end sales pipeline.
- Improve sales collaboration.
- Improve sales productivity with guided selling.
- Streamline partner sales channels
Transforming Customer Service
- Holistic view of customer interaction.
- Streamline field service operations.
- Access to multiple customer touch points.
- Faster customer resolution through on-field service reps.
- Develop predictive service operations through IoT.
Business Integrations
- Integrate multiple business and legacy applications through custom connectors.
- Integrate with back office ERP applications through API’s.
- Meet governance and control requirements through improved architecture.
Salesforce OfferingsWe are your Implementation, Custom Development, and Integration partner for Salesforce Platform and Salesforce Ecosystem.
Implementation Services
- Sales Cloud, Service Cloud & Community Cloud
- Business process mapping & requirements gathering
- Setup, Configuration, Customization , Integration and Data Migration
- User training
- UAT
- Deployment and Post Go Live support
With DevOps, you can now manage your deployment as a Code, which means, no more login to servers, no technical documents to follow, no inconsistencies in environments and no human errors!
GS Lab’s extensive experience in writing code for application deployments, help you develop Chef cookbooks/Ansible playbooks/puppet code for Web, App and database layers for both open source and licensed software. We also build custom docker images to enable faster and platform independent deployments.
Maintenance & Support Services
- Support for user issues
- Enhancements
- Support for Managed Package
The automated process of delivering a software package to an environment is Continuous Delivery (CD).
At GS Lab, we help you automate your release process by auto-provisioning various environments development, QA, staging, production and do rapid deployments on these environments at different stages of the release cycle. Every new code is tested on a production like server right from development phase as a part of the CD which makes production releases faster and reliable, with complete visibility at every stage through a DevOps dashboard with appropriate reports specific to stakeholders.
Integration Services
- BPM/ERP Integration through MuleSoft
- Identity Management Integration
- Social Media Integration
- Communication Channels Integration (Unified communication, email, chats)
- Business Apps integration using Web Services/APIs
Implementation of an effective Continuous Integration (CI) process in Application Lifecycle Management (ALM) workflow helps speed up development phase and better management of process especially when the teams are located in different geographic locations. CI help provides fast feedback on code changes, give code reports and stable builds with improved code quality that are ready for deployment. We help you to make the right choice of licensed/opensoure tools, design CI process, schedule CI jobs and easily adhere to various development practices like build verification, code reviews, static analysis, secure code reviews and faster builds ready for deployment.
Development Services
- Custom Application Development – Lightning, Visualforce, Apex, Salesforce1
Implementation of an effective Continuous Integration (CI) process in Application Lifecycle Management (ALM) workflow helps speed up development phase and better management of process especially when the teams are located in different geographic locations. CI help provides fast feedback on code changes, give code reports and stable builds with improved code quality that are ready for deployment. We help you to make the right choice of licensed/opensoure tools, design CI process, schedule CI jobs and easily adhere to various development practices like build verification, code reviews, static analysis, secure code reviews and faster builds ready for deployment.

End – to – end IoT Expertise
We have end-to-end IoT Capabilities right from Sensors to Endpoint Applications, Including – Gateways, Wired and Wireless communications, Data Processing, Cloud, Analytics which help us craft customer applications leveraging Salesforce IoT platform and CRM Integrations.
Our product engineering experience and expertise in next-generation technologies such as AI, ML, and Data Science enable us to deliver custom applications on the Salesforce platform and accelerate business transformation.
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What Our Customers Say
We have worked with Great Software Laboratory (GS Lab) on multiple fixed-price projects. These projects have been delivered on time and on budget. Their expertise with the Salesforce platform, knowledge of other technologies that we were using and strong project management processes are evident. GS Lab is extremely responsive to the requirements of our work. We appreciate their timely support and resolution of issues. GS Lab has been a dependable partner for all our Salesforce related needs.
K Boopalan, Director Asia – Information Communication & Technology, SOS Kinderdorf International
What Our Customers Say