Category: Thought Leadership

Being DPO –Point Man of the GDPR Quest

A comeback is never easy, especially if it is at a Global stage. A term (DPO- Data Protection Officer) done and dusted in the last millennium has suddenly made a comeback piggybacking with GDPR (General Data Protection regulation) and what an impact it has had over last year. Every organization wants to know what a…

Customer Success – A Role Or Company Culture?

Lately, the term “Customer Success” is getting very popular and prominent in IT industry. In Product companies, especially SaaS, it has become one of the vital roles in organization. Similarly, in Service companies as well this term is gaining lots of traction. As many of us may confuse this role with existing Project Management or…

Internet of Humans

A few weeks back I was having dinner with a friend and his family. While we were chatting at the dinner table, his 9-year-old son came up with a demand to download a new game. His logic was simple – “the game is free (So dad you should not have any objections).”  My friend offered…

Fintech Will Uberize Banking

There are three main things people need everyday banking services for (or rather have to rely on banks for) – Payments, Lending, and Investment. Individuals and businesses want to do one or more of the following: 1) Make payments to others for buying product or services from the (Transfer of money from one entity’s bank…

How did cooperation evolve in humans?

Why do we cooperate - this topic has always intrigued me. All the great achievements of mankind have largely occurred because we work collectively, often subsuming individual interests for collective good. No other species on earth is as organized as humans - at all levels from tribes, kingdoms, nations to supra-national entities like United Nations....

A Wise Old Man Talks About Mentoring

A wise old man talks about mentoring… Having seen (and seen off!) many mentors and mentees over the past decades, here are my completely unsolicited tips for mentoring. Mentoring is not coaching. Mentor responds while coach initiates.  Ideally, a mentee should choose a mentor and not vice versa.  Accept mentoring only if you are genuinely...

How ‘Make in India’ Will Work for Software Products

For long, Yoga for a balanced lifestyle and Ayurveda, a formidable contender in the alternative medicine space, have been the leading spiritual products manufactured out of India. These were well supported by educational and professional institutions and a large number of voluntary participatory groups, which gave them the early momentum and a form of an...