How Seamless Salesforce Customizations and Integrations in Real Estate Deliver Real-time Results With an average individual’s income at an all-time high, real estate like residential, commercial or even agricultural lands is a booming business across the globe. Equipped with technology at their fingertips, investors and stakeholders are witnessing the ease and speed of digital transactions....
Evolution of Contact Center Solutions Today, contact centers are the backbone of the customer service industry. They have evolved in the last six decades as technology advanced. They started with the simple PBX systems in 60’s. The ACD (Automatic Call Distribution) feature was introduced in early 70’s. It was followed by the invention and the...
5 Cool Implantable Medical Devices The healthcare industry is constantly evolving; transparent, integrated, and cost-effective digital healthcare systems are quickly being adopted by the sector to improve care quality and efficiency. But it’s not just providers who are embracing modern technological innovations; even patients today are going digital. It’s now normal for them to expect...
For the fourth time, GS Lab got recognized in the top 100 companies to work for women by Avtar On this occasion, we interviewed Manisha Deshpande, an inspirational leader from GS Lab, about her journey, balancing demanding work and passions, and her views on women in technology, diversity, and growth. Here are the excerpts from...
Optimize Salesforce for the best value creation A CRM is a key functional tool of any business, linking all the stakeholders in an organization — the employees, leaders, customers, prospects, and the organization itself and Salesforce is one of the most trusted CRMs globally, with an ecosystem of 10+ products, 150,000+ customers, and 1,800+ partners....
How the Healthcare Sector is Leveraging IoT The Internet & Information technology have disrupted all industries. Healthcare is no different. In many ways, the healthcare industry now is at the forefront of technology adoption. Among the technology movements taking this sector by storm is the Internet of Things (IoT). Improving efficiencies, enhancing care quality, improving...
UX Engineering Trends for The Digital Era A good UX goes far beyond delivering optimal experience. Not only does it increases adoption of product, but it also boosts ROI of business. On the contrary, legacy or bad designs lead to additional development and support, causing reduced sales and higher churn rate. Many organizations/businesses are a...
7 Major Areas Where Telemedicine Can Be Applied The growth of technology has been instrumental in the rise of Telemedicine. Primarily used to connect remotely located patients with physicians, telemedicine has been uber-successful in providing better medical care and reducing operational costs during the pandemic. Considering the unique constraints imposed by COVID, telemedicine gained significant...
A Comprehensive Look at How CIAM Can Enhance the Customer Security and Experience Did you know that you can now implement a smarter, safer, and more engaging customer experience for your end-users with CIAM? Here’s how. Deciphering CIAM CIAM stands for customer/consumer Identity and Access Management. While some may see it as an extension of...
Demystifying Subscription Business Model The subscription business model has been on a steady rise, gaining significance as the preferred type of billing for customers and businesses alike. With end-users able to subscribe to a product or service with monthly/annual recurring payments, they now have the option to try before committing and enjoy the experience first....